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Virgin launches lifetime Velocity status, Platinum Plus
Oct 17, 2024, 12:56 PMOn the whole a welcome development, esp. for long neglected Plats. I will easily slot into the Plat Plus tier, but as others observe and not withstanding the new local call centre (most welcome), added benefits announced today for Plat Plus don’t amount to much. Especially when you consider...
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Sydney Airport launches new Uber pickup zones
Sep 18, 2024, 08:35 AMSounds like MEL. Fine if you like Uber, but if you prefer an alternative…Can’t help feeling this sort of arrangement, like in MEL, is driven as much by financial arrangement with Uber than any long term benefit or provision of choice to the travelling public. Profit first.
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Virgin Australia unleashes double Status and Points promo
Jul 05, 2024, 06:03 PMVA mate… many of us do fly often.
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Airlines push back against Australian passengers’ rights bill
Jul 05, 2024, 05:54 PMHardly surprising the airlines are pushing back on this. Their primary concern is $$$ rather than pax loyalty, regardless of the value (or lack there of) that any passenger might bring to the carrier. The brutal reality is that no matter your status, you are little more than akin to a bus passeng...
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Virgin Australia unleashes double Status and Points promo
Jul 05, 2024, 12:46 AMI have 3.5k status credits 3… months into my membership year. I have not receive the offer. In fact if I go to the link (readily available) and try to login I’m told: “Sorry, you’re not eligible for this offer.”Makes me wonder if someone with 3.5k status credits is ...
Member since 16 Oct 2012
Activity
- 51 Total posts
- 39 Discussion comments
- 21 Discussions started
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Velocity Platinum ‘Support’ Issues
Jul 28, 2024, 11:03 AMVAs offshore call centre is diabolical. In my experience they often need guiding (from me as a ff) to achieve even the most simple of tasks. Try reaching out to corporate affairs in BNE if you can’t get a resolution. Sadly though this issue of poor offshore (and presumably cheap) call centr...
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Does VA take its most frequent fliers for granted?
Jun 24, 2024, 10:18 AMDo those running VA ensure the airline acknowledges its most frequent, frequent fliers. Be great to get the views of multi-Plats especially. Sure, VA have the status tiers; but for a certain group of fliers even Platinum status is attained or retained within a few short months.This group of flier...
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VA's refurbed birds… opinions?
Feb 28, 2024, 03:25 PMFlew Business on one of VA’s refurbed 737-800s today. (I’m fortunate that I have flown D with them for more than a decade.) Interesting to note the divider between D and Y had gone, along with the ‘snake’. Needless to say it resulted in a stream of Y pax queuing (QF-style)...
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Velocity Loyalty Program
Feb 14, 2024, 08:21 PMOriginally Posted by Benmccartney I've never seen an airline destroy itself as fast as this one is. I guess though for Jane getting an astronomical bonus for running at a continual profit has no limits. It's incredibly sad. Every platinum member I have spoken to has had a litany of complaints. Ma...
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J with toddlers, seat choice
Nov 28, 2023, 12:56 AMWithout wanting to sound unkind, people ought think twice before travelling in premium cabins with children of any age. Youngsters have no care for the quiet enjoyment of other pax who've paid premium prices for a seat in hopes of an elevated experience. If they wanted to be surrounded by noisy ...